The FSA can scan public folders in Microsoft Exchange Server 2010.
Note: The FSA is unable to scan public folders in Exchange 2013. This limitation is caused by changes in Exchange 2013 support for MAPI. We anticipate that this limitation will be fixed in a future CA Data Protection release.
The user account that the FSA runs as (such as the FSA full access user) requires a default email application compatible with Microsoft Exchange, such as Microsoft Outlook.
The FSA host server must have a MAPI client installed.
We recommend the 'Messaging API and Collaboration Data Objects 1.2.1' component. This software is typically referred to as the 'MAPI client and CDO 1.2.1' component. Download the 'MAPI client and CDO 1.2.1' component from the Microsoft Web site. We recommend using the latest build, which is unrelated to the 1.2.1 version number.
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