Platform Deployment Guide › Quarantine Manager › Deploy the Quarantine Manager › Enable Access to the Designated Mailbox › Exchange Servers: Grant the Send As Permission

Exchange Servers: Grant the Send As Permission

The QM domain user must have the ‘Send As’ Exchange permission when releasing emails from quarantine. This permission enables the QM domain user to forward released emails so that they appear (to the recipients) to have come directly from the original sender.

Important! If the QM domain user does not have the ‘Send As’ permission for a particular user, the Quarantine Manager cannot forward that user’s e‑mails when they are released from quarantine!

Example: Granting the Send As Permission

Exchange Server 2007, 2010 and 2013 support various methods for assigning the Send As permission. The following example describes how to use Active Directory Users and Computers to grant this permission. This method allows the QM domain user to send emails as any existing user plus any new user accounts added in the future.

1. Open Active Directory, Users and Computers.
2. Click View, Advanced Features.

   Note: When you enable Advanced Features, the Security tab is displayed in the Domain Properties dialog (step 4).

3. Right-click the appropriate domain and click Properties.

   The Domain Properties dialog appears.

4. Click the Advanced button in the Security tab.

   The Advanced Security Settings dialog appears. This dialog lists the domain users.

5. Double-click the account name for the QM domain user.

   Note: If the QM domain user is not listed, click the Add button and add the account to the list.

   The Permission Entry dialog appears.

6. Do one of the following:
   • Click 'User Object' in the Apply To list.
   • (Windows Server 2008 and 2012) Click 'Descendant User Objects' in the Applies To list.
7. Select the Send As checkbox in the Permissions list and click OK.

   The Permission Entry dialog closes and returns you to the Advanced Security Settings dialog.

8. Click Apply. Then click OK.

   The Properties window closes. The Send As permission has been successfully granted to your QM domain user.