Release Notes › Known Issues › Tracking ID 576-17: Which Versions of Outlook Does the Quarantine Manager Need to Release Exchange Emails?

Tracking ID 576-17: Which Versions of Outlook Does the Quarantine Manager Need to Release Exchange Emails?

To release Exchange or Outlook emails from quarantine, Quarantine Manager uses an Exchange mailbox to forward the emails to their intended recipients. At the same time, Microsoft Outlook must be installed on the Quarantine Manager host machine. However, the required version of Outlook depends on which version of Exchange is being used to host the Quarantine Manager mailbox. If the mailbox is hosted on:

• Exchange Server 2013: Outlook 2010 or 2013 must be installed on the Quarantine Manager host machine.
• Exchange Server 2010: Outlook 2007 or 2010 must be installed on the Quarantine Manager host machine.
• Exchange Server 2003 or 2007: Outlook 2003 or later must be installed on the Quarantine Manager host machine.