Release Notes › Known Issues › Tracking ID 674-14: SideBySide Errors Logged on 64-bit Policy Engines

Tracking ID 674-14: SideBySide Errors Logged on 64-bit Policy Engines

When a policy engine on a 64-bit server analyzes events, SideBySide errors are sometimes written to the Windows application log.

These error messages are generated by the third-party component, libeay32.dll. CA Data Protection uses this component to extract text content from captured or imported events.

To prevent these SideBySide error messages, install the Microsoft Visual C++ 2008 Redistributable Package (x64) on the policy engine host server. You can download this package from:

http://www.microsoft.com/en-us/download/details.aspx?id=15336