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Reports Integration Guide › Deployment › Map CA Data Protection Reviewers to BusinessObjects Accounts › Manually Create BusinessObjects Accounts › CA Fix to Permit Backslashes in BusinessObjects User Names

CA Fix to Permit Backslashes in BusinessObjects User Names

This workaround only applies to BOXI 3.1 SP4 (version 12.4.0.966).

To apply the user name fix

  1. Acquire the fix for BOXI 3.1 SP4 from CA. This fix is available here: 
    ftp://ftp.ca.com/CAproducts/CABI/CABI-3.x/Fixes/20410765/

    The fix is in a zip file:

    SP4: 20410765_SP4.zip

    Contact CA Technical Support if you cannot access this location.

  2. Use the Central Configuration Manager (CCM) to stop the Server Intelligence Agent.
  3. Browse to the \BusinessObjects Enterprise 12.0\win32_x86 subfolder below the CA Business Intelligence installation folder. By default, the full path is: 
    C:\Program Files\CA\SC\CommonReporting3\BusinessObjects Enterprise 12.0\win32_x86
  4. Back up the existing QT.dll file.
  5. Replace the existing QT.dll with the replacement QT.dll extracted from the zip file.
  6. Use the CCM to restart the Server Intelligence Agent.