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A Reviewer Cannot See the CA Data Protection Reports Subfolder

Symptom:

When an individual reviewer browses documents in InfoView, they cannot see the CA Data Protection Reports subfolder.

Note: The full path is Documents/Public Folder/CA Reports/CA Data Protection Reports.

Solution:

Verify that the reviewer's BusinessObjects user account is assigned to a BusinessObjects user group that allows access to the CA Data Protection reports. The groups are CA DLP Reports Administrator, CA DLP Reports Author and CA DLP Reports Viewer.