Reports Integration Guide › Troubleshooting › Log Files

Log Files

The following log files are available.

CA Business Intelligence Log Files and Version Details

Find the following log files in the CA Business Intelligence installation folder:

• ca-install.log
• CABIconfig.log

By default, the full path is:

C:\Program Files\CA\SC\CommonReporting3

CA Business Intelligence version details are in version.txt. Find this file in:

• The \Disk1\cabi\biek subfolder on your CA Business Intelligence distribution media.
• The \CommonReporting3 subfolder below the CA Business Intelligence installation folder.

BusinessObjects Enterprise Log Files

Find the following log files in the \BusinessObjects Enterprise 12.0\logging subfolder:

Main service

CMS_*_trace.log

Web Intelligence Report Processing

wireportserver_*_trace.log

Jobs and Scheduling

APS_<cmssrvname>.AdaptiveProcessingServer_*_stdout.log

By default, the full path is:

C:\Program Files\CA\SC\CommonReporting3\BusinessObjects Enterprise 12.0\logging

Tomcat Log Files and Version Details

Find useful log files in the \Tomcat55\logs subfolder below the CA Business Intelligence installation folder. By default, the full path is:

C:\Program Files\CA\SC\CommonReporting3\Tomcat55\logs

Find version details the stdout.log file. Look for entries such as:

INFO: Starting Servlet Engine: Apache Tomcat/5.5.20

MySQL

Log files are saved as <servername>.err. Find these logs the \MySQL\data subfolder below the CA Business Intelligence installation folder. By default, the full path is:

C:\Program Files\CA\SC\CommonReporting3\MySQL5\data\<servername>.err