You can use wildcard characters * and ? when you define a list of trigger words or phrases.
A ? wildcard matches any digit, letter or punctuation character.
Example: spen?er matches names such as Spencer or Spenser.
Example: ref???a matches words such as ref328a.
A * wildcard matches any sequence of zero or more digits, letters or punctuation characters.
Example: unipr* matches words such as Unipraxis.
Example: holiday req* matches phrases such as holiday request.
If the search expression is simply '*', the trigger fires if it detects anything.
Literal * and ? characters
To search for literal occurrences of * and ? characters, prefix them with a '\' backslash.
Example: What next for Unipraxis\? is needed to match What next for Unipraxis?
Example: 24\*7 is needed to match 24*7.
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