If a policy engine is unable to extract the text content of a file for analysis, the FSA fails to log this as an error. Instead, it only reports an informational log entry (code I2E19). This code is normally used to identify files that were analyzed by CA Data Protection but where no trigger fired, either because the file was benign or because it was on an Excluded List or Ignored List in the user policy.
Note: There can be several reasons why a policy engine fails to extract a file's content. For example, the document may be encrypted or the file type may be unrecognized.
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