At install time, CA Data Protection modifies users’ notes.ini configuration files to include the CA Data Protection Notes client agent as a Notes add‑in. However, when Notes is running as a centralized application on a terminal server or accessed via Citrix, CA Data Protection is not always able to locate and update the relevant notes.ini files. If this problem is not addressed, this can mean that CA Data Protection integration fails for some Notes users, and that their Notes email activity is not monitored.
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