Platform Deployment Guide › Known Issues (Deployment) › Event Import › Imported email Timestamps Are Truncated

Imported email Timestamps Are Truncated

When importing e‑mails using Outlook 2003 in Cached Exchange mode, Microsoft truncates the timestamps for e‑mail events. That is, the timestamps are rounded down to the nearest minute. CA Data Protection then uses this timestamp to record when the event was captured, as shown in the table below:

These examples show that each e‑mail was actually sent at a different time, but the capture date for each event is identical. The inaccuracy of this data could have an impact on other CA Data Protection features, such as filtering by capture date.