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Administrator Responsibilities - Real Time Policy Administration

You need to roll out policy changes in a controlled and structured manner, ensuring that these changes meet your business needs, do not offend your workforce.

To meet changing business needs

As these needs change, you will need to modify policies for individual users or groups. For example, you may need to adjust your document classifications or revise the lists of prohibited words or phrases in your ocntrol triggers.

To maintain the trust of your workforce

You will need to ensure that individual users are adequately informed if, for example, their e-mail activity contravenes corporate guidelines and triggers a blocking or warning. Specifically, you must ensure that all advisory messages are helpful and informative. To achieve this, you must edit the 'message to users' associated with control trigger.

To control policy changes

You need to prevent unauthorized or conflicting changes to user and machine policies. This is especially important if you have multiple administrators (that is, CA DLP users with administrative authority). You need to control who is able to edit policies, which policies they can manage and, within those policies, which settings they can edit.

For example, careful use of the Hide, Disable and Enforce policy attributes enables you to conceal sensitive policy settings from your workforce and prevent deliberate or accidental tampering with key policy settings.

More information:

Controlling Policy Changes