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CA DLP Outlook Client Agent is Automatically Re-enabled

The CA DLP Outlook agent is an Outlook COM add-in. Typically, if users have the necessary permissions, they can disable Outlook add-ins.

To prevent users from disabling the CA DLP Outlook agent, CA DLP automatically and silently re-enables the agent if a user disables it. After deploying the CA DLP Outlook agent, create the following DWORD registry values to control the re-enabling behavior:

OutlookMonitorIntervalInSeconds

Type: REG_DWORD

Data: Specifies how often CA DLP verifies whether the Outlook client agent is disabled in the current session. (A security feature in Outlook can automatically disable certain add-ins). Set this option to 0 to disable monitoring. Specifically, it checks the registry for the wgnemol.dll name and path.

Default: 5 seconds

OutlookRepairDisabledExtension

Type: REG_DWORD

Data: Specifies whether CA DLP should re‑enable the Outlook client agent if it is found to be disabled. If this registry value is set to a non-zero value and the Outlook client agent is found to be disabled, CA DLP re-enables the client agent and writes a Windows application log entry to that effect.

Default: 0 (do not re-enable)

On the machine hosting the Outlook agent, add these two registry values to the following registry key:

HKEY_LOCAL_MACHINE\Software\ComputerAssociates\CA DLP
   \CurrentVersion\EMail

Or for 32bit Outlook client running on a 64bit OS under the registry key:

HKEY_LOCAL_MACHINE\Software\WOW6432Node\ComputerAssociates\CA DLP
   \CurrentVersion\EMail

Note: For more information about how to configure the Outlook Agent using EmailClientOptions.mst, see the 'Technical Information, Installation Transforms' section in the Platform Deployment Guide.