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Platform Deployment Guide › Content Services › Troubleshooting the Content Indexer › Content Indexer Fails to Initialize the Content Connector

Content Indexer Fails to Initialize the Content Connector

Symptom:

After a 'CA DLP Content Database' service restart, Content Indexer jobs fail to start and reports "Failed to initialize the Content Connector".

Reason:

The 'CA DLP Connector Framework' service has lost communication with the Content Database.

Solution:

Restart the 'CA DLP Connector Framework' and then the 'CA DLP Content Indexer' service.