Platform Deployment Guide › Known issues › Far Eastern Characters › Displaying Far Eastern Characters

Displaying Far Eastern Characters

CA DLP consoles can display captured or imported events and user names that contain strings of Far Eastern characters. But first you must set up your console machines and (if required) your Oracle database to provide Unicode support.

• Client machines: You need to implement Unicode support on all CA DLP client machines that are likely to capture emails and other events containing Unicode characters (for example, Far Eastern text). You must also implement Unicode support on all client machines running a CA DLP console and which are likely to display events or user names that contain Unicode characters. To do this, you need to edit the startup.properties file. For details, see Set up support for Unicode characters.
• Oracle database: If your CA DLP installation uses an Oracle database, you must also set up the database for CA DLP to use UTF-8 encoding for the DBMS code page. For details, see the Database guide.

  Note: There is no equivalent requirement for SQL Server databases. SQL Server databases automatically support Unicode characters.