Upgrade Guide › Upgrading from 5.0 › iConsole Upgrade Issues › Manually Upgrade Standard Searches and Reports

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Manually Upgrade Standard Searches and Reports

The upgrade procedure for iConsole searches, reports and dashboard requires additonal manual steps.

This is because setup.exe in the current release can only locate and upgrade Windows Installer Packages already installed. iConsole searches, reports and dashboards installed before r12.0 were not installed as part of a package and there cannot be identified by the normal CA DLP upgrade procedure.

The required upgrade procedure is summarized below.

To upgrade the iConsole standard searches, reports and dashboard

  1. Migrate your old Orchestria registry keys.
  2. Run Setup.exe on your CMS and iConsole servers to upgrade the core functionality.
  3. Manually run reports.msi on the CMS and each iConsole server.

    Find reports.msi in the \Windows folder of your CA DLP distribution image.

    On the CMS, this will upgrade the database stored procedures and functions.

    On the application servers, this will upgrade the required XML and JS files.

    On the front-end Web servers, this will upgrade the help and JS files.

More information:

Manually Upgrade Standard Searches, Reports and Dashboards