Upgrade Guide › Upgrading from 5.0 › iConsole Upgrade Issues › Registry Change for Reports When Upgrading from 5.0 or Earlier

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Registry Change for Reports When Upgrading from 5.0 or Earlier

If upgrading your iConsole servers from 5.0 or earlier, be aware that you will need to move any manually-created registry values for your application servers to a new registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\CA DLP\CurrentVersion\WebService

If you do not make this registry change, some custom reports may not run. This particularly affects customers with custom reports that use this registry value:

SearchResultsDownloadConvertTo<MyFormat>

Why is this necessary? In version 6.0, the registry key used by iConsole application servers was changed. Previously, registry values for application servers were stored in the Web key; since 6.0, these registry values are now stored in the WebService key.