Each archive integration model supports three methods for ingesting e‑mails into the CMS (methods a, b and c). In each case, CA DLP (either an integration agent or the Universal Adapter) processes the emails to be ingested and outputs them to EVF files or to policy engines. Each method has its own benefits, and you must choose the method most appropriate for your organization:
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Ingestion method |
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|---|---|---|---|
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Operational benefit |
a. |
b. |
c. |
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Smart tags stored with emails in archive |
Yes |
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|
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Smart tags stored with email events in CMS |
Yes |
Yes |
|
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Decouples archiving from ingestion |
|
Yes |
Yes |
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Potentially high ingestion rates |
|
|
Yes |
a. Output to Policy Engines
The integration agent or UA outputs emails using a policy engine hub to a policy engine. Unlike the EVF-based ingestion methods, ingestion method a. has no additional storage overhead. This method has the following benefits:
The UA can automatically assign smart tags to emails before they are archived. But if your archive integration uses the External Agent API, your own integration software must handle any smart tags returned from the External Agent, saving them as properties of the emails before they are archived.
b. Output to EVFs, then Ingested by Import Policy
The integration agent or UA converts archived emails to event (EVF) files. These EVFs are saved in a cache, from where they are retrieved by Event Import and passed to a policy engine for processing. This method has the following benefits:
However, because ingestion method b. relies on an interim EVF cache you must add fault-tolerance to the cache by implementing regular backups.
c. Output to EVFs, then Ingested Directly
The integration agent or UA converts archived emails to event (EVF) files. These EVFs are saved in a cache, from where they are subsequently imported directly onto the CMS by Event Import. This method has these benefits:
However, ingestion method c. does not allow smart tags to be assigned to the ingested emails. And like method b, you must add fault-tolerance to the cache by implementing regular backups.
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