Deployment Guide › Quarantine Manager › Deploy the Quarantine Manager › Specify a QM Domain User › Enable Access to the Designated Mailbox

Enable Access to the Designated Mailbox

When an email is released from quarantine, CA DLP uses a designated mailbox to forward the email to its intended recipients. Therefor, before you install the Quarantine Manager, you must ensure that the QM domain user is a mailbox-enabled user. That is, the QM domain user must be able to access the mailbox on:

• The Exchange server specified by the MapiEmailServerName registry value, or
• The Notes server specified by the NotesEmailServerName registry value, or
• The SMTP server specified by the SmtpEmailServerName registry value

More information:

Access to an Exchange Mailbox

Set Credentials for Notes Servers

Set Credentials for SMTP Servers