Deployment Guide › iConsole › Post-deployment Tasks › Configure Audit Emails › How Does the iConsole Set the From: Field in Audit Emails?

How Does the iConsole Set the From: Field in Audit Emails?

The sender identity is generated automatically, unless you have defined a global sender. If the global sender has not been defined, the iConsole retrieves the SMTP addresses associated with the currently logged-on CA DLP user account.

• If AuditEmailAddressMask is configured: the iConsole uses the first valid SMTP e‑mail address that matches the address mask.
• If AuditEmailAddressMask is not configured: the iConsole uses the first valid SMTP email address.

If there are no valid email addresses, or none match the mask, then the iConsole will attempt an LDAP lookup (see the next section) on the Windows account of the logged-on user:

• If this lookup succeeds, it then extracts the display name configured for this Windows user in the LDAP directory and writes this in the From: field (for example, ‘Lynda Steel’).
• If this lookup fails (that is, there is still no match), it discards any domain (‘UNIPRAXIS\’) and simply writes the remaining name directly into the From: field. For example, a reviewer logs onto the CMS using a bespoke CA DLP account, ‘Unipraxis Compliance Officer’. This account has no corresponding LDAP entry, so the From: field is simply set to ‘Unipraxis Compliance Officer’.

  Note: This lookup is only possible if Single-Sign-on is enabled on the CMS, or the user logged on manually with a valid Windows account.

More information:

Specify an Address Mask for Audit Emails