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CICS Alerts

All metrics will be reported on every polling interval unless the alert has been acknowledged. In which case the metrics will be absent and will go gray. CICS Alerts will show partially blank rows when the time range other than current is selected. This is because it does not support strings in historical mode.

Only alerts that are unacknowledged will appear in the Workstation Investigator tree. Two metrics appear under the CICS Regions folder, which give total counts of these unacknowledged alerts over all CICS Regions. These two metrics can be used to generate APM alerts using the management module editor if there is a desire to be alerted to CA-SYSVIEW CICS alert activity.

Unacknowledged Problem Count

The current number of CICS alerts that have a status of problem.

Unacknowledged Alert Count

The current number of unacknowledged CICS alerts.

The metrics for each CICS alert appear under the folder structure: CICS Regions|<Region>|Alerts|<Name> <Arg1> <Arg 2> <Task>.

Alert Status

The current alert threshold status. This can be NONE, NORMAL, HIGH, WARNING, or PROBLEM.

Alert Status Value

The current alert threshold status as a numeric value. This can be 0=NONE, 1=NORMAL, 2=HIGH, 3=WARNING, or 4=PROBLEM.

Description

A description of the alert.

Job Name

The CICS Region job name of the owning resource.

Name

The name of the alert. In CA SYSVIEW it is the variable name for the data collection element of the alert. This metric is the prefix of the alert’s folder name.

Priority

The priority of the alert from 0-999 with 999 having the highest priority.

Resource Argument 1/Resource Argument 2

The first/second resource argument. In CA SYSVIEW it is the first/second resource argument to qualify the collection element of the alert. This metric will not appear if it has no value. This becomes the second and third underscore separated segments of the alert’s folder name when they exist.

Rule Type

The exception rule type. Possible values are: UPPER - Upper limit threshold; LOWER - Lower limit threshold; CHANGE - Change in value threshold; STATE - State exception.

Subgroup

The subgroup classification for the alert.

Task

The transaction number of the task that is being monitored dynamically. This metric will not appear if it has no value. This becomes the fourth pound sign (#) separated portion of the alert's folder name when it exists.

Value

The value last used during threshold processing. If the resource does not currently have an associated threshold definition, the value is the last value collected by the data collector.