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Troubleshoot CA APM Cross-Enterprise › Problems with the SMF Socket Connection

Problems with the SMF Socket Connection

Symptom:

The CA APM Cross-Enterprise stops immediately after startup.

Reason:

This problem occurs when the port specified in the ppz.smf.socket.port property of the Introscope_Cross-Enterprise_APM.profile file is in use.

The CA APM Cross-Enterprise log file shows the following error message:

[ERROR]

[com.wily.powerpack.sysview.multithread.SMFReaderMasterThread] Socket_Open: Error creating server socket: java.net.BindException: EDC8115I Address already in use.

[ERROR]

[com.wily.powerpack.sysview.multithread.SMFReaderMasterThread] Socket_Open: Error probably caused by another copy listening on same port. Exiting

Solution:

Reserve the port specified in ppz.smf.socket.port property for the WILYZOS job.

This port is required for CA SYSVIEW to submit SMF transaction records to the CA APM Cross-Enterprise. By not reserving this port for the WILYZOS job, your Agent will continue to run, however, you will not get any SMF records from CA SYSVIEW, nor will you not get any CICS backend transaction traces from the CA APM Cross-Enterprise.