Email Templates

Implementation Guide › Installing the Enterprise Management Server › How to Install the Enterprise Management Server Components › Advanced Configuration › Setting Up Email Notifications for Events › Email Templates

Email Templates

CA ControlMinder Enterprise Management generates email notifications from email templates. Each email template contains the following information:

Delivery information—A list of email recipients.
Subject—The text used in the subject line of the email.
Content—The email body. The body typically includes both static text and variables, which CA ControlMinder Enterprise Management resolves based on the task or event that triggers the email.

The email templates are located in the following directory, where JBoss_home is the directory in which you installed JBoss:

JBoss_home/server/default/deploy/IdentityMinder.ear/custom/emailTemplates/default

The emailTemplates directory contains five subdirectories. Each folder is associated with an event state. The following table lists the purpose of the email templates in each subdirectory:

Subdirectory	Contents
Approved	CertifyRoleEvent.tmpl—Obsolete. CheckOutAccountPasswordEvent.tmpl—Informs recipients that a privileged account password request was approved. CreatePrivilegedAccountExceptionEvent.tmpl—Informs recipients that a privileged account password request was approved for a set period of time (this template corresponds to the Privileged Account Request task). defaultEvent.tmpl—Informs recipients that an event was approved. defaultTask.tmpl—Informs recipients that a task was approved. ForgottenPasswordEvent.tmpl—Obsolete. SelfRegisterUserEvent.tmpl—Obsolete.
Completed	AccumulatedProvisioningRolesEvent.tmpl—Obsolete. CertificationNonCertifiedActionCompletedNotificationEvent.tmpl—Obsolete. CertificationNonCertifiedActionPendingNotificationEvent.tmpl—Obsolete. CertificationRequiredFinalReminderNotificationEvent.tmpl—Obsolete. CertificationRequiredNotificationEvent.tmpl—Obsolete. CertificationRequiredReminderNotificationEvent.tmpl—Obsolete. CheckOutAccountPasswordEvent.tmpl—Informs recipients of the password for the privileged account that they checked out. CreateProvisioningUserNotificationEvent.tmpl—Obsolete. CreatePrivilegedAccountExceptionEvent—Informs recipient that a requested account is available. CreatePrivilegedAccountExceptionNotStartedEvent.tmpl—Informs recipient that a request for access to a privileged account is pending in the worklist. defaultEvent.tmpl—Informs recipients that CA ControlMinder Enterprise Management completed an event. defaultTask.tmpl—Informs recipients that CA ControlMinder Enterprise Management completed a task. ForgottenPassword.tmpl—Obsolete. ForgottenUserID.tmpl—Obsolete. Self Registration.tmpl—Obsolete.
Invalid	AssignProvisioningRoleEvent.tmpl—Obsolete. DefaultEvent.tmpl—Informs recipients that an event failed. DefaultTask.tmpl—Informs recipients that a task failed.
Pending	BreakGlassCheckOutAccountEvent.tmpl—Informs approvers that a break glass checkout was performed. CertifyRoleEvent.tmpl—Obsolete. CheckOutAccountPassswordEvent.tmpl—Informs approvers that a privileged account check-out request requires attention. defaultEvent.tmpl—Informs approvers that a work list item requires attention. defaultTask.tmpl—Informs approvers that a task requires attention. ModifyUserEvent.tmpl—Obsolete.
Rejected	CertifyRoleEvent.tmpl—Obsolete. CheckOutPasswordEvent.tmpl—Informs recipients that a privileged account password request was rejected. CreatePrivilegedAccountExceptionEvent.tmpl—Informs recipients that a user request to access a privileged account for a set period of time was rejected (this template corresponds to the Privileged Account Request task). defaultEvent.tmpl—Informs recipients that an event was rejected. defaultTask.tmpl—Informs recipients that a task was rejected. ForgottenPasswordEvent.tmpl—Obsolete. SelfRegisterUserEvent—Obsolete.