Implementation Guide › Installing a High Availability Deployment › Implementing CA ControlMinder High Availability on Linux Using Veritas Cluster Server › Troubleshooting › Tibco User Cannot Start Tibco Services

Tibco User Cannot Start Tibco Services

Symptom:

The Tibco user is unable to start Tibco services.

Solution:

Verify the following conditions:

• The Tibco user exists on the Primary and Secondary Enterprise Management Servers.
• The Tibco user has rwx permissions for the /shared/MessageQueue folder and the /opt/CA/AccessControlServer/MessageQueue folder.
• The store value in the tibemsd.conf is mapped to the datastore in the /shared/MessageQueue/data/datastore folder.
• The users, groups, topics, queues, and routes are mapped to the /shared/MessageQueue/data folder.