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Windows Endpoint Installation Known Issues

This section describes installation known issues for Windows endpoints.

"No Valid Source Could Be Found" Message When Installing From MSI File

A "no valid source could be found" message appears when you upgrade CA ControlMinder. The message appears if the media that you currently use and the media that was originally used to install CA ControlMinder have the MSI file at different paths.

To work around this issue, add a registry string named "MediaPackage" and specify the relative path to the CA ControlMinder msi package. Add the registry string in the following path:

HKLM\Software\Classes\Installer\Products\ CDAFB228040EC5F40AA08B5E852A6D61\SourceList\Media

For example, if you install CA ControlMinder on a 32-bit Windows operating system, the full path to the msi file is: E:\x86\, where E: is the removable media drive. In the MediaPackage value you specify the value: \x86\