Troubleshooting Guide › Connecting to Remote Computers › Communication Time Out to seosd Appears Continuously in syslog

Communication Time Out to seosd Appears Continuously in syslog

Valid on Windows

Symptom:

When I run CA ControlMinder, the computer occasionally slows down and the following messages appear in syslog:

seoswd: Communication time out to seosd. Executing seosd 
seoswd: Communication problem with seosd returned 5378 [Success] 
seoswd: Description: Timeout communication with seosd.

Solution:

The antivirus software on the computer causes CA ControlMinder to time out. Do the following in the antivirus software:

• Exclude the CA ControlMinder directory from real-time scanning
• Stop the real-time (on access) scan for the CA ControlMinder directory

Because CA ControlMinder protects the CA ControlMinder registry keys, files, and installation directory by default, the previous actions should not increase the virus threat to the computer.

We recommend that you create a SPECIALPGM record for the antivirus software, and set the PGMTYPE property to pbf for the SPECIALPGM record. The pbf program type bypasses database checks for file handling events.