When you upgrade an endpoint, the CA ControlMinder installation program upgrades the core CA ControlMinder functionality and any features that are already installed on the endpoint. You can choose to install new features after you upgrade the core CA ControlMinder functionality.
Note: You may have to reboot the computer to complete the upgrade. For information about which releases of CA ControlMinder require a reboot when you upgrade, see the Release Notes.
To upgrade an endpoint
If you have autorun enabled, the Product Explorer automatically appears. Otherwise, navigate to the optical disc drive directory and double-click the PRODUCTEXPLORERX86.EXE file.
Note: The installation option that matches the architecture of the computer is highlighted to show that there is an existing installation of CA ControlMinder on the computer.
A dialog appears asking if you want to perform an upgrade of CA ControlMinder.
The CA ControlMinder installation program starts loading and, after a short while, the Introduction screen appears.
The installation program upgrades CA ControlMinder. When the upgrade is complete, you are given the choice of restarting Windows now or later.
The computer reboots and the upgrade completes.
The CA ControlMinder installation program starts loading and, after a short while, the Program Maintenance screen appears.
During the installation, the installation program prompts you to supply information. For the information that you need when installing the features, refer to the installation worksheets. You may need to reboot your computer for the installation to complete.
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