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Secure Communications using SSL

When you install CA ControlMinder Enterprise Management you can select to either secure the communication between the Distribution Server and Report Agent by using SSL or select not to secure the communication. Whichever option you select, specify the same option when you install the Report Agent on the endpoint.

For example, if you use SSL to encrypt the communications between the Report Agent and the Distribution Server (the default), then you must provide authentication information when you install CA ControlMinder Enterprise Management, such as the password required for the Report Agents to communicate with the Distribution Server.

This is the password you provide when you configure the CA ControlMinder Report Agent on the endpoint and in the CA User Activity Reporting agent Connector Configuration page.

You must provide the same information when you install the Report Agent. Only Report Agents that can provide the correct certificate and password information can write events to the audit queue on the Distribution Server and thus be retrieved by CA User Activity Reporting.