Implementation Guide › Installing the Enterprise Management Server › How to Install the Enterprise Management Server Components › Advanced Configuration › Configure Email Notification Settings

Configure Email Notification Settings

When you open the CA Identity Manager Management Console, you work in an environment. An environment controls the management and graphical presentation of a directory. For example, you can set email notification options and define the reporting database settings in an environment. We recommend that you only enable email notifications for SAM events.

Note: For more information about environments, see the CA Identity Manager Management Console Online Help, which is available from the console.

Important! Changes you make to the environment may affect the stability of CA ControlMinder Enterprise Management. For assistance, contact CA Support at http://ca.com/support.

To configure email notification settings

1. Stop JBoss if it is running. Do one of the following:
   • If JBoss is not installed as a service, interrupt the JBoss application server window (Ctrl+C).
   • If JBoss is installed as a service, stop the JBoss service from the Services panel.
2. Open the mail-service.xml file. By default, the file is located in the following directory:

   JBoss_HOME/server/default/deploy
   

3. Locate the following entry in the file:

   <property name="mail.smtp.host" value="smtp.nosuchhost.nosuchdomain.com"/>
   

4. Change the smtp.nosuchhost.nosuchdomain.com value to the full DNS domain name of the outgoing email server host (the SMTP server). For example:

   myMailServer.myDomain.com
   

   Note: The hosts file on the Enterprise Management Server must resolve the IP address of the SMTP server to the full DNS domain name that you specify for this property.

5. Do the following for each event for which you want to configure email notifications:
   1. Open the corresponding email template. For example, to configure email notifications that let recipients know that a privileged account password request was approved, open the CreatePrivilegedAccountExceptionEvent.tmpl file in the following directory:

      JBoss_HOME/server/default/deploy/IdentityMinder.ear/custom/emailTemplates/default/approved
      

      Note: For more information about email templates, see the Enterprise Administration Guide.

   2. Modify the template host name and port from 'localhost:8080" to the Enterprise Management Server host name and port, for example, computer.com:18080
   3. Save and close the file.
6. Open the email.properties file. The file is located in the following directory:

   JBoss_HOME/server/default/deploy/IdentityMinder.ear/config/com/netegrity/config/
   

7. Specify the sender email address then save and close the file For example:

   admin.email.address=admin@company.com
   

8. Start JBoss.
9. In the CA Identity Manager Management Console, click Environments, the environment that you want to configure, Advanced Settings, E-mail.

   The E-mail Properties window appears.

10. Configure the applicable options for your enterprise, as follows:

    Events e-mail Enabled

    Enables email notifications for CA ControlMinder Enterprise Management events, including SAM events.

    Tasks e-mail Enabled

    Enables email notifications for CA ControlMinder Enterprise Management tasks.

    Note: CA ControlMinder Enterprise Management does not provide email templates for tasks. We recommend that you do not enable email notifications for tasks.

    Template Directory

    Specifies the location of the email templates that CA ControlMinder Enterprise Management uses to create the email messages.

    Note: The email templates are located in the following directory:

    jboss_dir/server/default/deploy/IdentityMinder.ear/custom/emailTemplates/default
    

11. Specify the events for which email notifications are sent.

    We recommend that you specify only SAM events for which email templates are provided. Do the following:

    1. Select the check box next to every event, except the following SAM events:
       • BreakGlassCheckOutAccountEvent
       • CheckOutAccountPasswordEvent
       • CreatePrivilegedAccountExceptionEvent
    2. Click Delete.

       All but the three SAM events are deleted. You have configured CA ControlMinder Enterprise Management to send email notifications for these three SAM events.

12. Click Save.

    The email notification properties are saved.

13. Click Restart.

    The CA Identity Manager Management Console restarts the environment and applies your changes.

Note: For more information about email notifications, see the Enterprise Administration Guide.

More information:

Email Notifications