Enterprise Administration Guide › Planning Your PUPM Implementation › Implementation Considerations › Email Notification of Privileged Account Passwords

Email Notification of Privileged Account Passwords

Occasionally, CA Access Control Enterprise Management may hang for longer than 20 seconds when a user tries to check out a password, for example, if the network is slow. If CA Access Control Enterprise Management hangs for longer than 20 seconds, the screen times out and the password is not displayed to the user. CA Access Control Enterprise Management emails the password to the user instead.

To help ensure that the user receives the password, do the following:

• Configure email notification settings for CA Access Control Enterprise Management.
• Verify that a valid email address is recorded in the user store for each PUPM user.

Note: For more information about configuring email notifications, see the Implementation Guide.

More information:

Configure Email Notification Settings