Error Messages › Remote Agent Installation Error Messages › CCA-RI-1419

CCA-RI-1419

Remote Agent Install Failed. Error Message: Java VM version <version> was found on the remote system, but does not meet the minimum requirements. Try repeating the installation with the 'Install JVM' option set to 'Yes' in the Access Profile.

Reason:

The remote agent installation requires a java version of 1.4.2 or higher. If the java version on the target machine is less than 1.4.2, this error message is thrown.

Action:

Install a Java virtual machine of 1.4.2 or higher version on the target machine and retry the remote agent installation.