Error Messages › Data Migration Error Messages › CCA-DM-7609

CCA-DM-7609

Could not connect to the given database.

Reason:

The database server is not reachable with the server name while exporting the cohesion data to Archive File or importing cohesion data into the CA Configuration Automation database.

Possible reasons are as follows:

• The database details provided in the Cohesion Database Details tab are not correct.
• The database server service is down.

Action:

Verify the database details and ensure that the database server service is up and running and then connect to database server with the IP address.