Error Messages › Data Migration Error Messages › CCA-DM-7507

CCA-DM-7507

Failed to connect database. Please verify database details and try again.

Reason:

Failed to connect the database while exporting the CA Cohesion data to archive file or import the CA Cohesion data into the CA Configuration Automation database. The possible reasons are as follows:

• Database details provided in the Cohesion Database Details tab are not correct.
• The database server service is down.
• The database server is not reachable with the server name

Action:

Verify the provided database details. Ensure that the database server service is up and running and connect to the database server with the IP address.