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Uninstalling CA Configuration Automation

This chapter describes how to uninstall the CA Configuration Automation software.

Note: It is not necessary to remove previous installations of the CA Configuration Automation Server or CA Configuration Automation Agent software if you want upgrade to a later version. For more information about upgrading, see the chapter Upgrading CA Configuration Automation Software.

In addition to the console mode and wizard installation methods described in this chapter, you can also uninstall CA Configuration Automation Agents from the CA Configuration Automation user interface by selecting the Uninstall Agents option on the Select Actions drop-down list on the Servers page. For more information, see the CA Configuration Automation Online Help.

Uninstall Overview

The CA Configuration Automation uninstallation program removes most CA Configuration Automation files, directories or folders, and registry entries. The uninstallation program does not delete the following:

These remaining files are retained for CA Configuration Automation upgrade purposes. You must remove these files manually (as well as the directories or folders containing these files) to completely remove the CA Configuration Automation software.

If you used the default installation directory, see the following locations:

Note: The underlying InstallAnywhere software is not always able to provide an accurate list of the files that it could not remove, and the InstallAnywhere global directory can get corrupted. Locate and delete the InstallAnywhere global registry file .com.zerog.registry.xml to eliminate the potential for corruption. This file is in the following location:

After uninstallation, remove any remaining files manually if you want to completely remove the CA Configuration Automation software.

Uninstall CA Configuration Automation Server on Windows

Perform the following procedure to uninstall the CA Configuration Automation Server.

Note: You must be logged in to the CA Configuration Automation Server host as an Administrator user or a user with administrative privileges.

To uninstall CA Configuration Automation Server

  1. Navigate to the Uninstall directory, then double-click Uninstall.exe.

    If you used the default installation directory, the uninstall program is located in C:\Program Files\CA\CCAServer\Uninstall

    The uninstall wizard starts and displays the Introduction screen.

  2. Click Next.

    The uninstall options screen appears.

  3. Select one of the following options, then click Next:

    A progress screen appears. When the CA Configuration Automation Server software is removed, it confirms the selected items were uninstalled.

  4. Click Done.

    The CA Configuration Automation Server uninstall wizard closes.