Version 12.0 Enhancements › Serviceability

Serviceability

Serviceability is a new common service that has been added to CCS as a subcomponent of CAIRIM. Serviceability includes the following services for CA products:

• Ensure that messages associated with an error or failure provide clear information for use in the problem determination process.
• Capture the necessary documentation (DUMPS, SYSLOG, LOGREC, TRACE DATA).
• Identify resource ownership using eyecatchers.
• Simplify preventive and corrective maintenance identification.