Reason:
If multiple products are being defined in a single execution of the CAISDI/els Interface Controller and those products are being directed to the same instance of the Service Desk, the connections are not retested. The previous test results and response time will be used to set up this product. If this is an actual URL, urlref will be the full IP address of the server. If the URL is being addressed symbolically through CAISDI/soap environmental variables, urlrel will be the clause “URL defined by CAISDI/soap variable varname” where varname identifies a variable from the CAISDI/soap configuration file.
Action:
None.
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