CASD475E

No candidate SOAP clients were found in your environment; Unable to Communicate with Unicenter Service Desk

Reason:

CAISDI/els requires the CAISDI/soap address space to open CA Service Desk request tickets. Without the CAISDI/soap interface being available, the CAISDI/els interface cannot be established.

Action:

Ensure the CAISDI/els interface is properly installed and configured. Ensure the CAISDI/soap address space is started, and the CAICCI connections are configured and available.