CASD261W

name CA SOAP Client Service is not available
#SOAPSDI x‘rc’ sss x‘return_code’ x‘reason_code’ SD errorcd
Web Service Function
URL=URL address
SID=Session ID

Where sss is API, CCI, UNK, or WS. WS stands for Web Server and refers to the return code, reason code, set by the SOAP Server.

Reason:

The CAISDI/soap Client address space is required to communicate with a CA Service Desk server.

Action:

The request in progress is retried.

For an explanation of the #SOAP rc and drc values, contact CA Support. Make sure that the CAISDI/soap Client address space is started and is accessible to the local system through CAICCI.