Reason:
This message is a generic message for displaying the return code and reason code for a failed function (DEFINE or DELETE) call. The full 64-bit contents of the reason code is also displayed in hexadecimal format as various failures have extended reason codes which are returned in the high-word of the 64-bit reason code.
This message, which reflects an unsuccessful call of #CTRACE DEFINE/DELETE, is only displayed at the caller’s request by specifying WTO=YES on the macro call. The caller is also notified of the failed call by having received back from #CTRACE DEFINE/DELETE its return and reason codes.
Action:
Contact CA support and provide them with the return and reason codes.
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