Reason:
A Service Desk resource was not defined or could not be queried during application request processing such as error building whereClause. For example, if the configuration file specified AFFECTED_END_USER, then resource is (abbreviated) AFFECTED and value is the value from the configuration file.
Service Desk resources indirectly identified by this string.
Value of the resource from the configuration file. This value is the only associated value (contact) for els support or is the last_name for med support.
Unique number associated with the unit of work.
Action:
Processing for that request stops and the application notified. Review the CAISDI/soap address space and messages. If the problem cannot be resolved, collect relevant messages and contact CA Support.
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