Reason:
The CAISDI/soap interface returned an error from Service Desk during application request processing, and returned the SOAP Fault.
unique is a unique number associated with the unit of work.
message is the ServiceDesk “ErrorMessage” returned as a character string, passed in the SOAP Fault. Only the first 200 characters are displayed.
Action:
Processing for that request stops and the application notified. Review the CAISDI/soap address space and messages. If the problem cannot be resolved, collect relevant messages and contact CA Support.
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