Reason:
The CAISDI/soap interface returned an error during application request processing, indicating a web service type of error.
jobname is the JOBNAME associated with the unit of work.
asid is the ASID associated with the unit of work (in hex).
rc is the return code from CAISDI/soap web server interface (in hex).
reason is the reason code from CAISDI/soap web server interface (in hex).
req is the type of request (1 for CREATE, 2 for UPDATE and 3 for CLOSE). (Displayed in hex.)
query is zero unless Service Desk is queried for an srel in which case query is a non-zero value. (Displayed in hex.)
unique is a unique number associated with the unit of work.
Action:
Processing for that request stops and the application notified. Review the CAISDI/soap address space and messages. If the problem cannot be resolved, collect relevant messages and contact CA Support.
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