Reason:
The application made a request and specified a timeout value. During processing of the request, the timeout value was exceeded.
jobname is the JOBNAME associated with the unit of work.
asid is the ASID associated with the unit of work (in hex).
time is the time set by the application.
req is the type of request (1 for CREATE, 2 for UPDATE and 3 for CLOSE). (Displayed in hex.)
query is zero unless Service Desk is queried for an srel, in which case query is a non-zero value. (Displayed in hex.)
unique is a unique number associated with the unit of work.
Action:
Processing stops when the timeout condition is detected and the application notified. If the problem cannot be resolved, collect relevant messages and contact CA Support.
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