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How to Acquire a Product

The Product Acquisition Service (PAS) simplifies and manages product acquisition tasks. Acquisition allows you to download products and product maintenance from the CA Support Online website to a USS directory structure on your system. The products to which your site is entitled and the releases available are displayed in the Available Products section on the Products page.

You perform the following high-level tasks to acquire a product using CA CSM:

  1. Set up a CA Support Online account.

    To use CA CSM to acquire or download a product, you must have a CA Support Online account. If you do not have an account, create one on the CA Support Online website.

  2. Determine the CA CSM URL for your site.

    To access CA CSM, you require its URL. You can get the URL from your site CA CSM administrator and log in using your z/OS credentials. When you log in for the first time, you are prompted to create a CA CSM account with your credentials for the CA Support Online website. This account enables you to download product packages.

  3. Log in to CA CSM and go to the Products page to locate the product that you want to manage.

    After you log in to CA CSM, you can see the products to which your organization is entitled on the Products tab.

    If you cannot find the product that you want to acquire, update the complete product list. CA CSM refreshes the product list through the CA Support Online website using the site IDs associated with your credentials for the CA Support Online website.

  4. Download the product installation packages.

    After you find your product in the product list, you can download the product installation packages.

    CA CSM downloads (acquires) the packages (including any maintenance packages) from the CA Support Online website.

After the acquisition process completes, the product is ready for you to install or maintain.