An agent is an application that supports enterprise management. An agent typically resides on a managed computer and provides information to a management application with a simplified and standardized view of monitored data.
Agents achieve enterprise‑wide, automated, high‑level monitoring and management of critical resources. These resources include hardware, software applications, and network devices. Agents provide the service of gathering information about your information technology (IT) infrastructure through remote access monitoring and control of resources.
Agents can "instrument" a resource so that specific information about that resource can be gathered and the resource managed. For example, if you are interested in only a few specific values in a large database that a manufacturing application maintains. You can write an agent that monitors those values and advises you when the values meet certain criteria.
The Agent Technology of CCS takes can instrument practically any resource in your entire IT infrastructure. CA Technologies has several prepackaged agents for the various CA Technologies platforms.
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