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Trace a Communications Problem

CAICCI lets you generate a trace file that can be used when a communications problem occurs.

Follow these steps:

  1. Run the Configurator (CAICCI-PC Properties dialog).

    The CAICCI-PC Properties dialog opens.

  2. Select the Trace tab.

    The page for enabling the trace opens.

  3. Select Enabled, select other options as required including the path where you expect the trace to be found and the file name for the trace, and click Apply.
  4. Click OK.

    The CAICCI-PC Properties dialog closes, and the trace is enabled.

  5. Recreate the problem to produce the trace.

    The trace is written to the specified trace file

  6. Review the trace file to determine the problem.

Note: After you finish tracing, disable tracing to maximize performance.