Release Notes › Tenant Administrator Known Issues › Authentication Issues › Authentication Errors with Previous Versions of Internet Browsers

Authentication Errors with Previous Versions of Internet Browsers

Symptom:

The following authentication errors have been observed:

• Oauth authentication requests can fail with Internet Explorer 8.
• The AcrotID PKI flow does not start with Internet Explorer 8.
• Users are unable to authenticate in upgrade environments with Firefox 10.

Solution:

Use recent versions of browsers from Internet Explorer and Firefox for authentication.