CA CloudMinder Advanced Authentication › How Advanced Authentication Works › End User Authentication Flows › ArcotID OTP Flows › ArcotID OTP New Device Activation Flow

ArcotID OTP New Device Activation Flow

This section describes the flow to activate an end user's device for ArcotID OTP generation. The flow described here is based on the assumption that the device is a trusted device and the end user plans to use it for OTP generation in future also.

An end user can activate a new device for ArcotID OTP generation in either of the following ways:

• Directly on the Modify Security Settings page of the User Console.
• By raising a request with the tenant administrator. The tenant administrator then adds the device from the User Console.

An end user activates a new device for OTP generation as follows:

1. An end user logs in to the User Console and accesses the Modify Security Settings page.
2. In the last section on the Modify Security Settings page, the end user selects the Generate Activation Code check box.

   An email is sent to the end user with the activation code and instructions to configure their new device for OTP generation.

3. The end user follows the instructions and configures their new device.

A tenant administrator activates a new device for OTP generation as follows:

1. The tenant administrator logs in to the User Console and navigates to the Arcot OTP Mobile Activation page in the Advanced Authentication section.
2. The tenant administrator searches for the user who requested for activation of their new device, and clicks Select.
3. On the resulting screen, the tenant administrator selects the Generate Activation Code check box.

   An email is sent to the end user with the activation code and instructions to configure their new device for OTP generation.

4. The end user follows the instructions and configures their new device.