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Post Installation for the Report Server

Starting and Stopping the Report Server

  1. To start the server, SSH to the Business Objects system:
    cd /opt/CA/SharedComponents/CommonReporting3/bobje/setup
    source env.sh
    cd ..
    ./startservers
    ./tomcatstartup.sh
    
  2. To stop the server, SSH to Business Objects system:
    cd /opt/CA/SharedComponents/CommonReporting3/bobje/setup
    source env.sh
    cd ..
    ./stopservers
    ./tomcatshutdown.sh
    

To Check the Installed Business Objects Server Version:

  1. Log in to CMS Console.
  2. On the Home page, click Settings under the Manage section.
  3. Check the Product Version is 12.5.0.1265, which applies to CA Business Intelligence 3.3.

Customize the mergeconnections script

  1. Update Registry Entries as follows:

    For reports, such as JDBC/XML, set the registry key to use the Crystal Enterprise/Report Application Server

    For the Identity Management Server to change data sources for reports in the Report Server, run the mergeConnection script.

  2. Check for Windows control characters in the mergeconnections script.

    If you downloaded the software using FTP in binary mode, these characters do not appear in this script. If you used another download method, use the dos2unix command to remove these characters.

  3. Copy the mergeconnections_3.0.cf script from the system with the Identity Management Admin toolkit to the Report Server. On the system with the toolkit, the default location for this script is as follows:
    /opt/CA/IdentityManager/IAM_Suite/Identity_Manager/tools/ReportServerTools
    
  4. On the Report Server system, place the script in this location:
    installation-directory/bobje/enterprise120/generic
    
  5. Source in the environment variables for BusinessObjects Enterprise, as follows:
    source installation-directory/bobje/setup/env.sh
    
  6. Run the following script:
    ./configpatch.sh mergeconnections_3.0.cf
    
  7. Select 1 as the option when prompted.

    Note: Set the environment variable as follows before you run the script:

    export _POSIX2_VERSION=199209
    
  8. Restart crystal processing servers as follows:
  9. Log in as the non-root user you used to install the Report Server.
  10. Issue these commands:
    cd /opt/CA/SharedComponents/CommonReporting3/bobje
    ./stopservers
    ./startservers