The specific arrangement between a tenant, and one or more organizations that provide CA CloudMinder services to that tenant, governs who can customize the elements in a CA CloudMinder environment. For example, a system administrator at a service provider often performs customizations that can affect the performance of the overall environment. A tenant administrator at the tenant site can typically perform customizations that affect only their tenant environment.
The following tables define who, by default, can customize elements in an environment. However, environments can vary. See your service provider for additional details.
|
Customization Type |
Tenant |
Service |
Hosting |
|---|---|---|---|
|
Customizing an Environment |
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|
Specify logo in the User Console |
Yes |
Yes |
Yes |
|
Specify Contact Us, About Us and Privacy Policy links |
Yes |
Yes |
Yes |
|
Customize company name in login screens |
Yes |
Yes |
Yes |
|
Assign administrators |
Yes |
Yes |
Yes |
|
Customizing Default Tasks |
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|
Customize the functionality and display of default tasks |
Can Request |
Yes |
Yes |
|
Create new tasks |
Can Request |
Yes |
Yes |
|
Configure options in select boxes |
Can Request |
Yes |
Yes |
|
Customizing Admin Roles |
|
|
|
|
Customize existing admin roles |
Can Request |
Yes |
Yes |
|
Create new admin roles |
Can Request |
Yes |
Yes |
|
Customizing Access Request Services |
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|
Create or modify a simple service |
Yes |
Yes |
Yes |
|
Create or modify a complex service |
Can Request |
Yes |
Yes |
|
Adding Custom Business Logic |
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|
Customize workflows |
Can Request |
Yes |
Yes |
|
Implement custom data validation |
Can Request |
Yes |
Yes |
|
Implement custom business rules |
Can Request |
Yes |
Yes |
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